DIGITAL PLATFORM

Tax refund

made easy & seamless

FINANCIAL SERVICES

SITUATION

Moneyback, a leading tax refund player for tourists who purchase products in Mexico, had a low conversion rate with high-ticket tourists because they processed refunds manually at the airport

SOLUTION

We developed an omnichannel platform to address customers digitally, organize data automate 50% of the manual work, streamlining the refund administrative customer-facing process

IMPACT

+70 M USD

Total payment volume 
processed digitally

800%

Revenue growth in 18 months

Tablero

Reportes

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Bienvenido a Moneyback

Español

Leonardo Acosta

lacosta@moneyback.mx

Folio

MMEX150523809

Turista

Jerden Anton

Pasaporte

pasapor01.pdf

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