BAYER
Optimizing the supply chain in the pharmaceutical industry
Automation and traceability of logistics to ensure access to healthcare in Mexico
Digital transformation in home medication delivery
Bayer is a global organization with core competencies in health and agriculture. With an established presence in Mexico, they faced the need to optimize the distribution of specialized medicines for patients in government institutions.
Konfront collaborated to digitize and automate their supply chain, ensuring that a critical healthcare process became an agile, secure, and fully traceable operation.
RETO
Overcoming dependence on manual processes
The operation depended on physical procedures and document collection, which generated fragmented information and potential risks. Without a centralized channel, coordinating home deliveries with traditional providers was inefficient for meeting the strict safety and speed standards that the healthcare sector demands.
SOLUCIÓN
Real-time logistics standardization
We implemented a centralized digital platform that automates evidence uploads and optimizes routes using GPS from mobile devices. The system integrates a single repository of information with restricted access controls and automated processes, ensuring regulatory compliance and absolute visibility of each delivery from start to finish.
RESULTADOS
Operational efficiency and immediate reach
We successfully managed the delivery of more than 1,000 medications to homes and served 76 patients during the first month of launch. This digitization eliminated the inefficiencies of manual processes, reducing operating costs and significantly improving safety and the end patient experience.
+200
monthly deliveries
2.4x
operational efficiency
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