FECHA, MES, AÑO
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TECH REPORT
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Why InsurTech Matters?
The general insurance sector (P&C) in the United States achieved a subscription gain of $9.3 billion in Q1 2024, a significant recovery from the $8.5 billion loss in the same quarter the previous year. (Deloitte, 2024) art of this loss was due to a lack of modernization amid the boom in AI and other advanced technologies. These data underscore the importance of modernization and ethical oversight in maintaining competitiveness and customer trust.
(1760-1840)
Key Technologies: Mechanization, steam engines, mass production
Insurance Impact: Emergence of basic industrial insurance models
(1870-1914)
Key Technologies: Electricity, railroads, and mass production expansion
Insurance Impact: Structured life, property, and liability insurance models
Key Players: Prudential (UK) and Metropolitan Life (US) led in offering life insurance to urban populations.
(1960-1990)
Key Technologies: Computers, internet, and telecommunications.
Insurance Impact: Customer databases, online platforms, and automated processes to streamline operations.
Future Vision: Global connectivity and data-driven decision-making. The widespread use of computers in insurance operations allowed for more accurate risk assessment and policy management.
(2000-2020s)
Key Technologies: BIg Data, Robotics and Machine Learning.
Insurance Impact: Rise of InsurTechs (e.g., Lemonade, ZhongAn), with advanced analytics with early AI transforming underwriting and personalization.
Key Players: AXA and Zurich focused on data-driven innovation
(2020-Present)
Key Technologies: AI-human collaboration, ethical technology, sustainability
Insurance Impact: Human-centric AI enhances decision-making and customer service bots provide personalized experiences. Focus on sustainable, inclusive, and ethical insurance solutions
Future Vision: Technology serves to augment human abilities, creating a more human-focused insurance landscape.
1. Insurance Companies
Invest in Scalable Technology: Focus on adopting technologies that are not only cutting-edge but also scalable. Includes cloud computing, AI, and API-first infrastructures, which can grow with the company and adapt to future needs.
2. Brokers
Adopt Digital Platforms: Brokers should embrace digital platforms that streamline client interactions, such as CRM systems that track customer data and preferences, and AI tools that analyze this data to offer personalized recommendations.
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